Legal
The documents below govern our services. All of them are issued by S4W L.L.C-FZ and are effective from 3 September 2026.
YourCalls
The self-service Voice AI platform.
Platform Terms
Version 1.0 · 38 sectionsThe agreement governing a subscription to the YourCalls platform, including the acceptable use policy.
Tier Schedule
Version 1.0 · 11 sectionsSubscription tiers, included allowances, overage rates, support response targets and legacy tiers.
Privacy Notice
Version 1.0 · 19 sectionsHow we handle personal data — as a controller for our customers, and as a processor for the people they contact.
Data Processing Addendum
Version 1.0 · 36 sectionsThe Article 28 processing terms, the technical and organisational measures, and the sub-processor list.
Cookies Notice
Version 1.0 · 11 sectionsThe cookies and similar technologies used on the platform, what each one does, and how to manage them.
S4W
Bespoke automation delivered under a statement of work.
General Terms of Business
Version 1.0 · 19 sectionsThe framework terms governing bespoke automation work, which each Statement of Work incorporates by reference.
S4W Privacy Notice
Version 1.0 · 19 sectionsHow we handle personal data for our automation clients, and for visitors to this website.
S4W Data Processing Addendum
Version 1.0 · 39 sectionsThe Article 28 processing terms for automation engagements, the technical and organisational measures, and the sub-processor list.
This website
Applies to anyone visiting s4w.com, whichever agreement they are under.
Previous versions
We keep superseded versions of these documents and will provide them on request from hello@s4w.com.
- Master Terms of Service — effective 23 May 2025, superseded 3 September 2026